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File-Lock Analyzer

This tool allows you to check which Windows process is blocking access to a file. The File-Lock Analyzer can be accessed via the AllSync menu bar under 'Tools' and is available starting from the AllSync Professional Edition.

Procedure

1. Select a file using the '...' button.
2. Click the Check button to identify the blocking process.

The following information is displayed about the blocking process:

• Process name
• Process ID
• Full file path of the process

Notes

• The blocking process is only identified if Error 32 or Error 33 occurs when opening the file.
• If you see Error 5, the user account under which AllSync was started does not have sufficient access rights to open the file.